Terms & Conditions

Agreement to Terms

By accessing or using The Rinse Lab's services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

Services

The Rinse Lab provides exterior cleaning services including but not limited to roof treatment, house washing, gutter cleaning, and flatwork cleaning. All services are subject to availability and proper site conditions.

Estimates and Pricing

• All estimates are valid for 30 days from the date of issue
• Final pricing may vary based on actual site conditions discovered during service
• Payment is due upon completion of services unless otherwise agreed in writing
• We accept cash, check, and major credit cards

Scheduling and Cancellations

• Service appointments must be scheduled in advance
• Cancellations or rescheduling requests must be made at least 24 hours in advance
• Weather-related cancellations or delays will not incur any fees

Property Access and Safety

• Customer must provide clear access to work areas
• Customer is responsible for securing pets during service
• Any hazardous conditions must be disclosed prior to service
• We reserve the right to refuse service if conditions are deemed unsafe

Liability and Insurance

The Rinse Lab is fully licensed and insured. We take every precaution to protect your property, but are not liable for pre-existing damage, defects, or issues that become apparent during cleaning.

Satisfaction Guarantee

We stand behind our work. If you're not satisfied with our service, please contact us within 48 hours of service completion and we will make it right.

Contact Information

For questions about these Terms & Conditions, contact us at:
Email: elon@rinselabhq.com
Phone: (707) 917-0154